Acceptable Use Policy
Version 2.3. Names shown in gray are filled in before launch.
Effective effective date
1. Content you must not upload, send or make
- 1Child sexual abuse material, or any sexual content that involves a person under 18. We report it to the authorities as the law requires and close the account.
- 2A likeness of a real person under 18 that AI tools made or changed. A deliverable can show a real person under 18 only if the deal allows it, a parent or guardian signs a release, and the footage is real and unaltered.
- 3A likeness or voice of a real person without that person's written consent.
- 4Intimate images of a person without that person's consent.
- 5Content that is illegal, or that promotes violence, harassment or hatred against people for who they are.
- 6Content that infringes a copyright, a trademark or another right.
- 7False or misleading claims about a product, including health, money and comparison claims that the Brand cannot prove.
- 8Content for a regulated product category that the service does not support yet.
- 9Malware, or a file built to attack a system or a person.
2. Conduct you must not do
- 1Fraud, fake accounts, or accounts on both sides of one deal.
- 2Rating manipulation, or rings of linked accounts.
- 3Requests for unpaid custom work, or use of another Creator's samples.
- 4Deals outside the service that the Terms of Service do not allow.
- 5Spam, scraping, or automated access, except through an access method that we provide.
- 6Attempts to break, test or get around our security, unless you join a published security program and follow its rules.
- 7A new account to avoid a suspension.
- 8Use of a Brand's materials or brief with an AI tool that the deal does not allow.
3. AI made content
- 1Flag each synthetic performer and each synthetic voice when you deliver.
- 2Brands must disclose synthetic performers and voices in their ads as the law requires.
- 3Do not remove content credentials or other AI marks from any file.
- 4Follow the terms of each AI tool you use, including its rules on commercial use, and use Brand materials only with the tools your deal allows.
4. Enforcement
We can hide content, disable files, hold money in the affected deal, limit an account, or close an account. Urgent safety and legal matters get an immediate first step, and a person reviews it. Each action has a stated reason, and you can appeal under the Terms of Service.
5. Reports
Use the report button on any content, profile or message, or write to support email. We review urgent reports within 1 business day.